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To maintain uninterrupted service, subscription(s) are automatically renewed on a quarterly basis. The initial trial subscription charge covers the first quarter. The next charge will appear on your submitted credit card, on or around the 20th of third month for the next quarter beginning on the first day of the new quarter. The original invoice is the only invoice you will receive. Your credit card statement is your receipt for any additional quarterly renewal charges and proof of service. Pring Research guarantees 12 issues annually. Trial offer is only applicable for one (1) time only. If you cancel and resubscribe within a year of your original termination/cancellation date, your credit card on file will be charged for the renewal price, or the difference between the trial and renewal price. If your subscription lapses for longer than a year, Pring Research, Inc. will consider you a new subscriber and the trial rate is applicable. On or around the first of each month (we need the closing data for the last Friday and monthly close), you will be emailed the URL to access the publication. Back issues can be obtained from the website, as well. Please add and to your "white" or accepted email list, and/or change your spam settings, as well as notify us if you change your email address. Pring Research will not be responsible for any non-received publications not due to an error on our part. Your account will be credited one (1) month’s charge if Pring Research fails to render service because we have not added you to our list, or have incorrectly entered your email address. It is your responsibility to tell us if you are NOT receiving your subscription. Do not hesitate to email or call if you have not received the newsletter by the Friday of the first week of the month for the IMR, or Friday for the weekly. At any point in time you would like to cancel your subscription(s), all requests must be in writing either by fax or email. We no longer can accept phone calls as proof of cancellation. Email your request to Subscriptions are canceled and billed through the end of the current month. If you would like a refund for any unused portion of the quarterly subscription, please state this in your email or fax. The unused portion will be credited back to your charge card on file and an email sent as conformation. Your quoted rate per quarter is guaranteed for one (1) year from the original trial subscription date. Pring Research reserves the right to raise subscription rates to match current existing rates (current quarterly renewals are $100 for IMR.) We do this very infrequently, but we do want to treat all subscribers fairly. If you ever have any questions, technical, billing, or otherwise, please don’t hesitate to contact us at 941-356-7111. We’re always here to help in any way we can, either by email at, or phone, Monday – Friday, 9:00AM – 4:30 PM EST. Return Policy Pring Research, Inc. offers a 10-day money back guarantee including MetaStock software, less S&H (MetaStock EOD has a $75 restocking fee.) Please call 941-356-7111 for a Return Authorization Number (RMA). Credit will be issued only for authorized returns. Fill out the form on the back of your order and mail it with your return. Please insure package for amount of purchase in case of damage or loss during shipping. Credit will be issued within 30 days of receipt of merchandise.[/vc_column_text][/vc_column][/vc_row]